FAQ

What is wintermoon?

Wintermoon is the easiest web3 wallet in the world. Collect NFTs, send and receive tokens, invest your money, and play games with just a phone number. No downloads, fees, or credit cards necessary.

How do I install wintermoon?

You don't need to install anything to use wintermoon. Get started with just your phone at wintermoon.io.

How much does wintermoon cost?

Wintermoon is completely free. In fact, when you use wintermoon with our partners, you usually don't even have to pay transaction fees. Wintermoon is the easiest way for you to get started in web3.

Do I need cryptocurrency to use wintermoon?

No, you don't! Check out our partners at 2.5 to get started with a free digital collectible.

Which tokens does wintermoon support?

Wintermoon supports any token on the Polygon network because of its low fees and fast transactions. We will add support for the Ethereum network soon.

What happens if I change or lose my phone?

Please reach out to us privately on Discord or send us an email. A member of our team will send you a secure link to verify your information and restore your account.

Why should I set a password for my account?

Setting a password adds the highest level of security to your account. It ensures that nobody — not even wintermoon — can access it. Make sure to write down your password and store it somewhere safe. We can't recover your account if you lose your password.

Why don't I need to enter my password to access my account?

You can view your collectibles and token balances with just phone verification. You need to enter your password to send your collectibles or tokens to other people. Your password is never sent to our servers, ensuring that only you can move funds from your account.

I found a bug. How can I report it?

Please reach out to us on Discord.

I'd like to integrate wintermoon on my dApp or host a free NFT giveaway. How can I get in touch?

Please reach out to us on Discord or send us an email at [email protected].